In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), this website, sunnysailingbcn.com (the "Website"), is owned by:
The Website provides information about the sailing experiences operated by Sunny Sailing BCN and allows online booking through the integrated TuriTop platform.
All Website content (texts, photographs, logo, design and code) belongs to Sunny Sailing BCN or its licensors and is protected by intellectual and industrial property law. Reproduction, distribution or transformation without express authorisation is prohibited, except for personal, private use.
Sunny Sailing BCN endeavours to keep the published information accurate and up to date, but cannot guarantee the complete absence of errors or the uninterrupted availability of the Website. Links to third-party sites (such as Google Maps or Instagram) are provided for convenience; Sunny Sailing BCN is not responsible for their content or policies.
These terms are governed by Spanish law.
In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), users are informed of the processing of their personal data.
Cool Sailing BCN, Tax ID B-13751870, with address at Port Olímpic, Moll de Mestral, moorings 1539 & 1540, 08005 Barcelona, Spain. Contact: info@sunnysailingbcn.com.
Data is shared, strictly as necessary, with: TuriTop (booking platform), the payment processor, our web hosting provider and, if you accept their cookies, Google (embedded map and fonts). When you contact us via WhatsApp, processing is also subject to WhatsApp's (Meta's) terms. We do not sell data to third parties. Where a provider is located outside the European Economic Area, transfers are covered by appropriate safeguards (standard contractual clauses or valid adequacy frameworks).
We keep data for the duration of the customer relationship and thereafter for the applicable statutory periods (in particular tax and accounting obligations).
You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@sunnysailingbcn.com, attaching proof of identity. If you believe the processing is not compliant, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Bookings may only be made by persons aged 18 or over.
These General Terms govern the booking of the sailing experiences offered by Sunny Sailing BCN (the "Provider"). By completing a booking, the customer declares that they have read and accepted them.
The Provider offers shared and private sailboat trips departing from Port Olímpic, Barcelona. The features, duration and price of each experience are described on its page. Bookings are made through the secure TuriTop platform integrated into the website (or, by prior arrangement, via WhatsApp or email) and are confirmed once the customer receives the confirmation email after payment. If you do not receive confirmation within a few minutes, check your spam folder and contact us if needed.
Published prices include applicable VAT and cover: the described trip, a licensed professional skipper, fuel and the vessel's mandatory insurance and civil liability cover, an aperitif and a drink per guest, plus anything expressly listed for each experience. The stated duration of each trip is indicative and the skipper may adjust it slightly depending on sea conditions. Price changes will not affect confirmed bookings. Payment is processed by card through the booking platform's secure gateway; the Provider does not store card details.
Boarding takes place at Moll de Mestral, moorings 1539 & 1540 (Port Olímpic). Customers must arrive 15 minutes before departure time. Out of respect for other passengers and nautical planning, the boat cannot delay departure: failure to show up or arrival after cast-off is considered a no-show and gives no right to a refund or date change. We recommend allowing extra travel time, especially in high season.
| Notice given | Refund |
|---|---|
| More than 24 hours before departure | 100% |
| Less than 24 hours before | No refund |
| Notice given | Refund |
|---|---|
| 30 days or more | 100% |
| 15–29 days | 50% |
| 3–14 days | 30% |
| Less than 3 days | No refund |
Cancellations must be notified by email or WhatsApp, quoting the booking number; the effective date is the date the notice is received. Date changes requested by the customer are subject to availability and the same notice periods: within penalty periods they are treated as a cancellation plus a new booking.
If an optional cancellation insurance is offered during checkout, purchasing it allows you to modify or cancel under that insurance's terms, regardless of the periods above.
Safety is non-negotiable. The skipper may cancel or cut short a trip when sea or weather conditions do not guarantee the safety of people or vessel, or in other cases of force majeure. In that event the customer may choose between rescheduling, subject to availability, or a full refund of the amount paid. The Provider is not liable for indirect costs (travel, accommodation or others). The skipper may also adjust the route or duration for safety reasons without this constituting a breach, provided the essential contracted service is delivered.
Where the experience includes a swim stop, swimming takes place only with the skipper's authorisation, depending on sea conditions and season, and at each participant's own responsibility. Life jackets and flotation devices are available on board; minors must be supervised by the responsible adult at all times.
Guests under 18 must be accompanied by a responsible adult. For safety reasons, children under 3 cannot board. Pregnant guests and people with reduced mobility or relevant medical conditions should contact us before booking: sailing involves movement and heeling of the boat.
Each passenger is responsible for their belongings; the Provider is not liable for loss, damage or items dropped into the sea (waterproof phone pouches are recommended). Damage caused to the vessel or its equipment through negligence or misuse will be charged to the customer responsible.
We may take photos or videos during trips for promotional purposes. We will ask for the consent of recognisable persons before publishing; you may decline by telling the skipper, or withdraw consent at any time by writing to our email.
Please contact us before booking if you wish to bring a pet; requests are assessed case by case depending on the type of trip.
You may address any complaint to info@sunnysailingbcn.com; we will reply within 10 working days. Official complaint forms of the Government of Catalonia are available. You may also turn to the Consumer Arbitration Boards or the European Commission's Online Dispute Resolution (ODR) platform.
These terms are governed by Spanish law, in particular Royal Legislative Decree 1/2007 (General Law for the Defence of Consumers and Users) and Law 34/2002 (LSSI-CE). Any dispute shall be submitted to the courts having jurisdiction under consumer law.